{"id":8691,"date":"2026-06-16T11:06:46","date_gmt":"2026-06-16T11:06:46","guid":{"rendered":"https:\/\/7429a11cf2.nxcli.io\/?page_id=8691"},"modified":"2026-06-17T14:41:07","modified_gmt":"2026-06-17T14:41:07","slug":"politica-de-servicios-de-ubicacion-de-aplicaciones-moviles","status":"publish","type":"page","link":"https:\/\/24hrcares.com\/es\/mobile-application-location-services-policy\/","title":{"rendered":"Pol\u00edtica de Servicios de Ubicaci\u00f3n de Aplicaciones M\u00f3viles"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8691\" class=\"elementor elementor-8691\" data-elementor-post-type=\"page\">\n\t\t\t\t<header class=\"elementor-element elementor-element-7508a6c e-con-full header-max-h e-flex e-con e-parent\" data-id=\"7508a6c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-9366acd e-con-full e-flex e-con e-child\" data-id=\"9366acd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4c3a9d6 e-con-full e-flex e-con e-child\" data-id=\"4c3a9d6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a2ee532 elementor-widget elementor-widget-text-editor\" data-id=\"a2ee532\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<a href=\"\/cgmobileapp\/\"><span style=\"font-weight: 400;\">FIELD SERVICE MOBILE APP<\/span><\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46f7f6e header-style elementor-widget elementor-widget-text-editor\" data-id=\"46f7f6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1>Mobile Application Location Services Policy\n<\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c8915f elementor-widget elementor-widget-text-editor\" data-id=\"1c8915f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tScroll down for frequently asked questions.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/header>\n\t\t<section class=\"elementor-element elementor-element-b379ad0 e-flex e-con-boxed e-con e-parent\" data-id=\"b379ad0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<header class=\"elementor-element elementor-element-8cac238 e-con-full e-flex e-con e-child\" data-id=\"8cac238\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f22af3a elementor-widget elementor-widget-text-editor\" data-id=\"f22af3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"paragraph\"><strong>Purpose<br \/><\/strong>The purpose of this policy is to clearly explain how location services are used within the Field Service Location (FSL) mobile application and how these features promote transparency and accuracy. This policy is intended to align with the federal mandate 21st Century Cures Act which requires Electronic Visit Verification (EVV) for fraud prevention and verification of services rendered.<\/p>\n<p>\u00a0<\/p>\n<p class=\"paragraph\"><strong>Scope<br \/><\/strong>This policy applies to all caregivers using the 24 Hour Home Care\u2019s FSL mobile application for timekeeping purposes, viewing available appointments, and other work-related functions. It covers how and when location data may be accessed and stored when using the app.<\/p>\n<p>\u00a0<\/p>\n<p class=\"paragraph\"><strong>Policy<br \/><\/strong>The FSL mobile application\u2019s location data is accessed only during specific, user-initiated actions and is controlled by the caregiver through their personal device settings. Generally, caregivers cannot disable geolocation for mandatory EVV timekeeping because federal law requires location data at the start\/end of shifts to confirm services for Medicaid\/Medicare, but they can turn it off after clocking in\/out. Further, the system only tracks location during the actual clock-in\/out process, not continuously throughout the day, and data is kept secure.<\/p>\n<p>\u00a0<\/p>\n<p class=\"paragraph\"><strong>1. Clock In \/ Clock Out Functionality<\/strong><\/p>\n<ul class=\"paragraph\">\n<li>When a caregiver clocks in or clocks out, the app retrieves the device\u2019s current location at that single moment in time.<\/li>\n<li>This location is captured as GPS coordinates (latitude and longitude) and is saved only with the corresponding time entry.<\/li>\n<li>There is no continuous tracking, background monitoring, or live location streaming before, during, or after a shift.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p class=\"paragraph\"><strong>2. Viewing Available Appointments<\/strong><\/p>\n<ul class=\"paragraph\">\n<li>When caregivers use the radius filter to view available appointments, the app temporarily uses the device\u2019s current location to display nearby opportunities.<\/li>\n<li>This location information is not stored, retained, or saved in Salesforce or any other system.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p class=\"paragraph\"><strong>3. User Control of Location Services<\/strong><\/p>\n<ul class=\"paragraph\">\n<li>Location access for the app is fully controlled by the caregiver through their phone\u2019s operating system settings.<\/li>\n<li>The app can only access location data if the caregiver grants permission.<\/li>\n<li>If location services are disabled, no GPS coordinates will be captured or saved during clock in or clock out events.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p class=\"paragraph\"><strong>Privacy &amp; Caregiver Recommendations<br \/><\/strong>Caregivers who have concerns about location access are encouraged to manage their phone settings based on their comfort level:<\/p>\n<ul class=\"paragraph\">\n<li><strong>Only While Using the App<\/strong>\u00a0\u2013 Limits location access to when the app is actively open and in use. Location is captured only at the exact moment you clock in and clock out for a visit<\/li>\n<li><strong>Never \/ Disabled<\/strong>\u00a0\u2013 Prevents the app from accessing location data entirely, including for clock in\/out events. Turning it off\u00a0during\u00a0the shift will likely prevent you from clocking out correctly and will flag non-compliance.\u00a0<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p class=\"paragraph\"><strong>Commitment to Privacy<\/strong><\/p>\n<p class=\"paragraph\">The company is committed to respecting caregiver privacy and limiting data collection to what is necessary for operational and compliance purposes. The mobile application is designed to support accurate timekeeping and scheduling. It is not to track caregiver movement or location outside of specific, caregiver-initiated actions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/header>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section class=\"elementor-element elementor-element-394d084 e-flex e-con-boxed e-con e-parent\" data-id=\"394d084\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7465855 e-con-full e-flex e-con e-child\" data-id=\"7465855\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<header class=\"elementor-element elementor-element-74a9d36 e-con-full e-flex e-con e-child\" data-id=\"74a9d36\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f52101e header-style elementor-widget elementor-widget-text-editor\" data-id=\"f52101e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>FAQs<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/header>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1c895cb e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"1c895cb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-59297a1 custom-accordion elementor-widget elementor-widget-n-accordion\" data-id=\"59297a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-9340\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-9340\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> Does the app track my location all day? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" fill=\"currentColor\" class=\"bi bi-x-lg\" viewBox=\"0 0 16 16\"><path d=\"M2.146 2.854a.5.5 0 1 1 .708-.708L8 7.293l5.146-5.147a.5.5 0 0 1 .708.708L8.707 8l5.147 5.146a.5.5 0 0 1-.708.708L8 8.707l-5.146 5.147a.5.5 0 0 1-.708-.708L7.293 8z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" fill=\"currentColor\" class=\"bi bi-plus-lg\" viewBox=\"0 0 16 16\"><path fill-rule=\"evenodd\" d=\"M8 2a.5.5 0 0 1 .5.5v5h5a.5.5 0 0 1 0 1h-5v5a.5.5 0 0 1-1 0v-5h-5a.5.5 0 0 1 0-1h5v-5A.5.5 0 0 1 8 2\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-9340\" class=\"elementor-element elementor-element-63f4925 e-con-full e-flex e-con e-child\" data-id=\"63f4925\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4eb4946 elementor-widget elementor-widget-text-editor\" data-id=\"4eb4946\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>No. The app does not track your location continuously. It does not monitor where you go before, during, or after your shift.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-9341\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-9341\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> When does the app access my location? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" fill=\"currentColor\" class=\"bi bi-x-lg\" viewBox=\"0 0 16 16\"><path d=\"M2.146 2.854a.5.5 0 1 1 .708-.708L8 7.293l5.146-5.147a.5.5 0 0 1 .708.708L8.707 8l5.147 5.146a.5.5 0 0 1-.708.708L8 8.707l-5.146 5.147a.5.5 0 0 1-.708-.708L7.293 8z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" fill=\"currentColor\" class=\"bi bi-plus-lg\" viewBox=\"0 0 16 16\"><path fill-rule=\"evenodd\" d=\"M8 2a.5.5 0 0 1 .5.5v5h5a.5.5 0 0 1 0 1h-5v5a.5.5 0 0 1-1 0v-5h-5a.5.5 0 0 1 0-1h5v-5A.5.5 0 0 1 8 2\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-9341\" class=\"elementor-element elementor-element-7c53312 e-con-full e-flex e-con e-child\" data-id=\"7c53312\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-243af21 elementor-widget elementor-widget-text-editor\" data-id=\"243af21\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The app only accesses your location during specific, caregiver-initiated actions:<\/p>\n<ul class=\"paragraph\">\n<li>When you clock in or clock out<\/li>\n<li>When you view available appointments using the radius filter<\/li>\n<li>Outside of these actions, the app does not access your location.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-9342\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-9342\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> What location information is saved when I clock in or out? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" fill=\"currentColor\" class=\"bi bi-x-lg\" viewBox=\"0 0 16 16\"><path d=\"M2.146 2.854a.5.5 0 1 1 .708-.708L8 7.293l5.146-5.147a.5.5 0 0 1 .708.708L8.707 8l5.147 5.146a.5.5 0 0 1-.708.708L8 8.707l-5.146 5.147a.5.5 0 0 1-.708-.708L7.293 8z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" fill=\"currentColor\" class=\"bi bi-plus-lg\" viewBox=\"0 0 16 16\"><path fill-rule=\"evenodd\" d=\"M8 2a.5.5 0 0 1 .5.5v5h5a.5.5 0 0 1 0 1h-5v5a.5.5 0 0 1-1 0v-5h-5a.5.5 0 0 1 0-1h5v-5A.5.5 0 0 1 8 2\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-9342\" class=\"elementor-element elementor-element-983405e e-con-full e-flex e-con e-child\" data-id=\"983405e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a4cbe61 elementor-widget elementor-widget-text-editor\" data-id=\"a4cbe61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>When you clock in or clock out, the app captures your current location at that single moment. The location is saved as GPS coordinates (latitude and longitude). It is stored only with that specific time entry.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-9343\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-9343\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> Is my location stored when I look at available appointments? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" fill=\"currentColor\" class=\"bi bi-x-lg\" viewBox=\"0 0 16 16\"><path d=\"M2.146 2.854a.5.5 0 1 1 .708-.708L8 7.293l5.146-5.147a.5.5 0 0 1 .708.708L8.707 8l5.147 5.146a.5.5 0 0 1-.708.708L8 8.707l-5.146 5.147a.5.5 0 0 1-.708-.708L7.293 8z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" fill=\"currentColor\" class=\"bi bi-plus-lg\" viewBox=\"0 0 16 16\"><path fill-rule=\"evenodd\" d=\"M8 2a.5.5 0 0 1 .5.5v5h5a.5.5 0 0 1 0 1h-5v5a.5.5 0 0 1-1 0v-5h-5a.5.5 0 0 1 0-1h5v-5A.5.5 0 0 1 8 2\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-9343\" class=\"elementor-element elementor-element-dcc530b e-con-full e-flex e-con e-child\" data-id=\"dcc530b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9ba312a elementor-widget elementor-widget-text-editor\" data-id=\"9ba312a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>No. When you use the radius filter to view available appointments, your location is used temporarily to show nearby options.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-9344\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-9344\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> Will disabling location services affect my ability to use the app? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" fill=\"currentColor\" class=\"bi bi-x-lg\" viewBox=\"0 0 16 16\"><path d=\"M2.146 2.854a.5.5 0 1 1 .708-.708L8 7.293l5.146-5.147a.5.5 0 0 1 .708.708L8.707 8l5.147 5.146a.5.5 0 0 1-.708.708L8 8.707l-5.146 5.147a.5.5 0 0 1-.708-.708L7.293 8z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" fill=\"currentColor\" class=\"bi bi-plus-lg\" viewBox=\"0 0 16 16\"><path fill-rule=\"evenodd\" d=\"M8 2a.5.5 0 0 1 .5.5v5h5a.5.5 0 0 1 0 1h-5v5a.5.5 0 0 1-1 0v-5h-5a.5.5 0 0 1 0-1h5v-5A.5.5 0 0 1 8 2\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-9344\" class=\"elementor-element elementor-element-9407a02 e-con-full e-flex e-con e-child\" data-id=\"9407a02\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-614e052 elementor-widget elementor-widget-text-editor\" data-id=\"614e052\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"paragraph\">Disabling location services may limit certain features, such as:<\/p>\n<ul class=\"paragraph\">\n<li>Saving location coordinates with clock in\/out events<\/li>\n<li>Viewing available appointments using the radius filter<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-9345\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-9345\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> Why does the app use location at all? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" fill=\"currentColor\" class=\"bi bi-x-lg\" viewBox=\"0 0 16 16\"><path d=\"M2.146 2.854a.5.5 0 1 1 .708-.708L8 7.293l5.146-5.147a.5.5 0 0 1 .708.708L8.707 8l5.147 5.146a.5.5 0 0 1-.708.708L8 8.707l-5.146 5.147a.5.5 0 0 1-.708-.708L7.293 8z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" fill=\"currentColor\" class=\"bi bi-plus-lg\" viewBox=\"0 0 16 16\"><path fill-rule=\"evenodd\" d=\"M8 2a.5.5 0 0 1 .5.5v5h5a.5.5 0 0 1 0 1h-5v5a.5.5 0 0 1-1 0v-5h-5a.5.5 0 0 1 0-1h5v-5A.5.5 0 0 1 8 2\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-9345\" class=\"elementor-element elementor-element-1632b19 e-con-full e-flex e-con e-child\" data-id=\"1632b19\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b07779 elementor-widget elementor-widget-text-editor\" data-id=\"2b07779\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"paragraph\">Location data is used solely to:<\/p>\n<ul class=\"paragraph\">\n<li>Support accurate clock in and clock out records<\/li>\n<li>Help caregivers find nearby available appointments<\/li>\n<li>Maintains compliance with the federal mandate, the 21st Century Cures Act which requires EVV location.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-9346\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-9346\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> Who can I contact if I still have concerns about privacy? <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" fill=\"currentColor\" class=\"bi bi-x-lg\" viewBox=\"0 0 16 16\"><path d=\"M2.146 2.854a.5.5 0 1 1 .708-.708L8 7.293l5.146-5.147a.5.5 0 0 1 .708.708L8.707 8l5.147 5.146a.5.5 0 0 1-.708.708L8 8.707l-5.146 5.147a.5.5 0 0 1-.708-.708L7.293 8z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" fill=\"currentColor\" class=\"bi bi-plus-lg\" viewBox=\"0 0 16 16\"><path fill-rule=\"evenodd\" d=\"M8 2a.5.5 0 0 1 .5.5v5h5a.5.5 0 0 1 0 1h-5v5a.5.5 0 0 1-1 0v-5h-5a.5.5 0 0 1 0-1h5v-5A.5.5 0 0 1 8 2\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-9346\" class=\"elementor-element elementor-element-d5693f7 e-con-full e-flex e-con e-child\" data-id=\"d5693f7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc1fac6 elementor-widget elementor-widget-text-editor\" data-id=\"bc1fac6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you have questions or concerns about the app or location services, please contact your Compliance team at\u00a0<a href=\"mailto:compliancereporting@24hrcares.com\" target=\"_blank\" rel=\"noopener noreferrer\">compliancereporting@24hrcares.com<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Does the app track my location all day?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No. The app does not track your location continuously. It does not monitor where you go before, during, or after your shift.\"}},{\"@type\":\"Question\",\"name\":\"When does the app access my location?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The app only accesses your location during specific, caregiver-initiated actions:\\n\\nWhen you clock in or clock out\\nWhen you view available appointments using the radius filter\\nOutside of these actions, the app does not access your location.\"}},{\"@type\":\"Question\",\"name\":\"What location information is saved when I clock in or out?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"When you clock in or clock out, the app captures your current location at that single moment. The location is saved as GPS coordinates (latitude and longitude). It is stored only with that specific time entry.\"}},{\"@type\":\"Question\",\"name\":\"Is my location stored when I look at available appointments?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No. When you use the radius filter to view available appointments, your location is used temporarily to show nearby options.\"}},{\"@type\":\"Question\",\"name\":\"Will disabling location services affect my ability to use the app?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Disabling location services may limit certain features, such as:\\n\\nSaving location coordinates with clock in\\\/out events\\nViewing available appointments using the radius filter\"}},{\"@type\":\"Question\",\"name\":\"Why does the app use location at all?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Location data is used solely to:\\n\\nSupport accurate clock in and clock out records\\nHelp caregivers find nearby available appointments\\nMaintains compliance with the federal mandate, the 21st Century Cures Act which requires EVV location.\"}},{\"@type\":\"Question\",\"name\":\"Who can I contact if I still have concerns about privacy?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"If you have questions or concerns about the app or location services, please contact your Compliance team at\\u00a0compliancereporting@24hrcares.com.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section class=\"elementor-element elementor-element-b84cf75 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"b84cf75\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e3c7097 e-con-full e-flex e-con e-child\" data-id=\"e3c7097\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<header class=\"elementor-element elementor-element-d71d512 e-con-full e-flex e-con e-child\" data-id=\"d71d512\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13aba5b header-style elementor-widget elementor-widget-text-editor\" data-id=\"13aba5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Having trouble using, downloading, or logging into the app?<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7dee078 elementor-widget-tablet__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"7dee078\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you have any questions about how to download the app, how to login in, or anything else, please call <a href=\"tel:3106518465\">(310) 651-8465<\/a> or send an email to\u00a0<a href=\"mailto:mobileapphelp@24hrcares.com\" target=\"_self\" rel=\"noreferrer\">mobileapphelp@24hrcares.com<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/header>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FIELD SERVICE MOBILE APP Mobile Application Location Services Policy Scroll down for frequently asked questions. PurposeThe purpose of this policy is to clearly explain how location services are used within the Field Service Location (FSL) mobile application and how these features promote transparency and accuracy. This policy is intended to align with the federal mandate [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"service-group":[76],"class_list":["post-8691","page","type-page","status-publish","hentry","service-group-caregivers-2"],"acf":[],"_links":{"self":[{"href":"https:\/\/24hrcares.com\/es\/wp-json\/wp\/v2\/pages\/8691","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/24hrcares.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/24hrcares.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/24hrcares.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/24hrcares.com\/es\/wp-json\/wp\/v2\/comments?post=8691"}],"version-history":[{"count":16,"href":"https:\/\/24hrcares.com\/es\/wp-json\/wp\/v2\/pages\/8691\/revisions"}],"predecessor-version":[{"id":8757,"href":"https:\/\/24hrcares.com\/es\/wp-json\/wp\/v2\/pages\/8691\/revisions\/8757"}],"wp:attachment":[{"href":"https:\/\/24hrcares.com\/es\/wp-json\/wp\/v2\/media?parent=8691"}],"wp:term":[{"taxonomy":"service-group","embeddable":true,"href":"https:\/\/24hrcares.com\/es\/wp-json\/wp\/v2\/service-group?post=8691"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}