24 Hour Home Care is committed to providing services in a manner that is lawful, ethical, and consistent with the organization’s mission and values, and commitment to quality care. We strive to maintain the highest standards of integrity and to comply with all applicable federal, state, and local laws and regulations, as well as all company policies and procedures.
To support this commitment, 24 Hour Home Care has established a Corporate Compliance Program designed to promote ethical conduct, prevent and detect potential violations, and ensure that concerns are addressed promptly and appropriately.
All employees, contractors, clients, family members, and other individuals associated with our organization are encouraged to report any concerns related to potential violations of laws, regulations, company policies, or standards of ethical conduct. Examples of reportable concerns may include, but are not limited to:
- Fraud, Waste, and Abuse
- Privacy or confidentiality concerns
- Billing or documentation irregularities
- Violations of company policies or regulatory requirements
- Unethical, illegal, or inappropriate conduct
Reports may be made confidentially and, if preferred, anonymously. 24 Hour Home Care is committed to reviewing all reports promptly and conducting appropriate investigations when necessary.
Reports may be submitted to the Compliance Department via email at: compliancereporting@24hrcares.com
24 Hour Home Care strictly prohibits retaliation against any individual who raises a concern or reports a suspected violation in good faith. Individuals who report concerns play an important role in helping the organization maintain a culture of integrity, accountability, and compliance.
All reports will be reviewed and addressed through appropriate compliance and investigative processes.
